Summary: We collect only what's needed to provide our services. We never sell your data. All payments are processed by trusted third-party providers — we don't store payment card details.

1. Who We Are

Ishanx Payment Solutions ("we", "us") is a digital SaaS platform operated under Ishanx Studio, Bhubaneswar, Odisha, India.
Website: https://payment.ishanxstudio.in · Email: ishanits31@gmail.com

2. Information We Collect

Account Information: Name, email, phone, business details on registration or waitlist signup.
Merchant Information: Business name, contact details, and configuration preferences during onboarding.
Transaction Data: Payment reference IDs, status, amounts, timestamps — for tracking and reporting only. We do not store raw card or bank data.
Technical Data: IP address, browser type, device type, session data for platform security and improvement.
Communication Data: Messages sent via contact form or email.

3. How We Use Your Information

To provide and operate the platform.
To track payment transactions through third-party providers.
To send transactional notifications and service updates.
To respond to support requests.
To analyze usage and improve our services.
To prevent fraud and security incidents.
To comply with legal obligations.

4. Payment Data & Third-Party Providers

Important: Payments are processed by trusted third-party payment providers. Ishanx Payment Solutions does not handle, store, or process payment card numbers, bank account details, or UPI credentials. All such data is handled exclusively by our authorized payment processing partners.

5. Cookies & Tracking

We use session cookies (to keep you logged in), preference cookies, analytics cookies (to understand usage), and security cookies. You can disable cookies in browser settings — some features may not work without them.

6. Data Sharing

We do not sell or rent your data. We may share only with: Third-party payment providers (to process payments), Service providers (hosting, email, analytics under strict agreements), and when required by law or legal process.

7. Data Security

We implement TLS/SSL encryption, access controls, regular security reviews, and encrypted data storage. No system is fully secure — contact us immediately at ishanits31@gmail.com if you suspect unauthorized access.

8. Data Retention

We retain data for as long as your account is active or as needed for legal compliance. Transaction records may be retained up to 5 years. You can request deletion at any time (subject to legal obligations).

9. Your Rights

You have the right to access, correct, or delete your data; withdraw marketing consent; and lodge a complaint with the relevant authority. Contact: ishanits31@gmail.com

10. Children's Privacy

Our platform is for businesses and adults 18+. We do not knowingly collect data from minors.

11. Changes to This Policy

Updates will be posted here with a revised date. Continued use constitutes acceptance.

12. Contact

Email: ishanits31@gmail.com · Phone: +91 6370446658 · Ishanx Studio, Bhubaneswar, Odisha, India

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